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Summary of Benefits
Who is eligible: Data Breach services are available for your covered business.
Data breaches come in all shapes and sizes, from hacking, malware, card fraud, insider fraud to exposed records, the list goes on. Your covered business account with your Program Sponsor includes the following Breach services.
Data Breach Planning Services
- A Data Breach Response Plan Template to assist Business Members in the pre-planning for, and responding to, a Data Breach
- Data Breach Awareness Training for the Business Member’s Employees
- A Guide on how to conduct annual Data Breach Drills
Check out our tools to help you prepare BEFORE a Data Breach happens:
Employee Awareness Training Video
Data Breach Response Services
If an incident arises, no matter how large or how small, NXG’s Data Breach Response Team will develop and deliver a comprehensive Breach Response for your business.
- Direct phone access to NXG’s Professional Data Breach Response Team in the event of suspected or confirmed Data Breach.
- Consultation between NXG Strategies and the Business Member regarding the Data Breach and a customized plan of action for implementing a response to support the Business Member’s expressed needs.
- A draft of one or more customized notification letters to affected individuals based on the circumstances of the Data Breach. (as requested)
- A draft of a customized talking points script for the Business Member’s employees, and at the option of the Business Member, for the use of the Recovery Advocates in the form of a “Frequently Asked Questions” about the document. (as requested)
- A draft of messaging that the Business Member can use on their consumer-facing and/or internal-facing websites specific to the Data Breach. (as requested)
- A draft of other public relations documents to assist in the management of the Data Breach response, such as employee notices, and press releases. (as requested)
Data Breach Response Services are limited to up to two (2) Data Breaches per Business Member per year.
Data Breach Remediation Services
Privacy Advocates are standing by for affected individuals following your business’s data breach.
Data Breach Remediation Services are limited to up to twenty-five thousand (25,000) Records per Business Member per year. Data Breach Remediation Services are available to Affected Individuals for one (1) year after they are notified of the Data Breach.
Data Breach Remediation Services can be provided to additional Records at the time of a Data Breach for an additional cost.
At the time that notice is made to affected individuals, the Privacy Advocates can provide, as needed:
- Fraud mitigation guidance for concerned consumers
- Assistance with the placement of fraud alerts
- Investigation of fraudulent activity
- Fully Managed Identity Theft Recovery Services
If your Business has had a breach:
Call the Emergency Breach Services at 877-207-9545 immediately.
Hours of Operation:
Monday - Friday, 8:30 AM - 5:30 PM CST
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